Blind Barber

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Please reach out to help@blindbarber.com with any questions or concerns regarding your tier status.

What should I do if there is an issue with my tier status?

Blind Barber Loyalty Program

Loyalty:  Tier System

Where does the name Blind Barber come from?

Does Blind Barber support any charities?

What is Blind Barber's Sustainability Program?

Is Blind Barber a franchise?

Are you hiring?

Blind Barber:  The Brand

Do you take reservations?

How do I book a party or special event?

Do you take cash as a form of payment?

Does Blind Barber have an auto-gratuity in place?

Does Blind Barber serve food?

What are the hours of operation?

I left / lost my credit card, what should I do?

What's on the menu	at Blind Barber?

Do you do sparklers	for birthday parties?

Can I DJ at Blind Barber?

Bar & Back Room

Are the barbers at Blind Barber actually blind?

What services do you offer?

How long are the appointments?

What happens if I am running late?

What happens if a customer does not show for the appointment?

Barber Shop

Where are all of your products made?

What is my Product's "Best By" Date?

Are your products cruelty-free?

What do the "Proofs" mean on the styling products?

Are your products free of Parabens and Sulfate?

What temperature should my products be stored at?

Grooming & Product Line

What if I’m not happy with my Blind Barber?

How long do returns or exchanges take on average?

Where do you ship to?

How fast do you ship?

What does shipping cost?

"Where is my order confirmation & shipping confirmation?

Doess Blind Barber offer subscriptions?

Online Orders / Shipping & Returns

Who can join the Blind Barber Loyalty Program?

Is it free to join the Blind Barber Loyalty Program?

How do I join the Blind Barber Loyalty Program?

I already have an existing account on blindbarber.com or the Blind Barber App. Will my lifetime purchase history be counted toward points?

When do I begin earning points?

How do I view my point total?

How do I accumulate points?

When are points added to your account?

Are Points Redeemable?

What are purchase points?

I made a retail purchase, but didn't provide my email address or scan my Blind Barber ID.  How do I get credit for those points?

What happens to my points when I return a product/products?

Can I earn purchase points on orders placed with third party payment methods like PayPal, Apple Pay, or Shop Pay?

Why didn’t I earn points on my purchase?

Are points transferable?

What should I do if there is an issue with my point balance?

Can I earn points in-store?

How does Blind Barber Loyalty work in-store at Blind Barber retail locations?

How do I cancel my Blind Barber Loyalty Program membership?

What are tiers?

How many tiers are there?

How are tiers determined?

Where do I see my tier status?

How will I know if I’ve unlocked a new tier status?

What are achievements?

How many points do Achievements earn?

What should I do if I’m having trouble with my Achievements?

Where do I download the Blind Barber App?

If I already have the Blinnd Barber do I need to download a new Blind Barber App?

Do I need to create a new user profile or password on the app if I already have one for blindbarber.com?

What should I do if there is an issue with my tier status?Updated a year ago