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Blind Barber Loyalty Program

Commonly asked questions about the Blind Barber Loyalty Program

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Loyalty: Tier System

Commonly asked questions about the Blind Barber Loyalty Tier System

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Who can join the Blind Barber Loyalty Program?

The Blind Barber Loyalty Program is open to all customers. Only an account on the Blind Barber App is necessary - If you don't already have the Blind Barber app head on over to this link and download now link

Is it free to join the Blind Barber Loyalty Program?

Yes. The Blind Barber Loyalty Program is free to join, and does not require any enrollment fees or credit card application.

How do I join the Blind Barber Loyalty Program?

You are automatically enrolled in the Blind Barber Loyalty Program once you make an account on the Blind Barber App or Website. Points will start accumulating with every purchase made at Blind Barber Stores, on the Blind Barber App, and on the Blind

I already have an existing account on blindbarber.com or the Blind Barber App. Will my lifetime purchase history be counted toward points?

Yes. Members will be placed into tiers based on their lifetime purchase history, based on the email address associated with blindbarber.com, the Blind Barber App, or in-store Blind Barber Grooming product purchases.

When do I begin earning points?

Points are based on your complete purchase history under the email account associated with blindbarber.com and/or the Blind Barber iOS App. Since points are retroactive, you will see a point total that corresponds with your purchase history on your M

How do I view my point total?

Your point total can be found in the Loyalty tab on the Blind Barber App. To download the app please visit:  link

How do I accumulate points?

Purchase points can be earned online, on the Blind Barber App, at Blind Barber Shops, and at Blind Barber Treats locations worldwide (with some exceptions noted below). Points may also be earned by other special actions listed here:  https://blindbar

When are points added to your account?

In most cases, immediately.  If you find that points have not been added and should have, please reach out to us at [email protected]

Are Points Redeemable?

Of Course!  Points can be used towards product purchases on blindbarber.com or the Blind Barber App and can also be redeemed for barbershop services or bar purchases when using the Blind Barber App.  Download here:  link

What are purchase points?

Purchase points are points earned through purchasing on BlindBarber.com, at Blind Barber retail locations or on the Blind Barber App.  Points are calculated based on the native form of currency found in the location of purchase and vary depending on

I made a retail purchase, but didn't provide my email address or scan my Blind Barber ID. How do I get credit for those points?

Points can only be captured at retail if your identifying information is provided at the point of purchase through the Blind Barber App. Blind Barber cannot add a Customer to a location purchase retroactively.

What happens to my points when I return a product/products?

Refunds will result in a point deduction equal to the amount of purchase. Tax and shipping do not apply to the deduction.

Can I earn purchase points on orders placed with third party payment methods like PayPal, Apple Pay, or Shop Pay?

Yes. Points are earned through orders in-store, on the Blind Barber App, or on any regional Blind Barber website regardless of the payment method.

Why didn’t I earn points on my purchase?

If you choose to check out as a guest on BlindBarber.com or the Blind Barber App, points will not be counted from your purchase. If you feel this is a mistake please reach out to us here at [email protected]

Are points transferable?

Unfortunately, no, they are not.

What should I do if there is an issue with my point balance?

Please reach out to [email protected] with any questions or concerns regarding your point balance.

Can I earn points in-store?

Points can be earned at Blind Barber store locations by completing action Achievements, as well as through purchase points only when utilizing the Blind Barber APP. To get the Blind Barber iOS app please visit:  link

How does Blind Barber Loyalty work in-store at Blind Barber retail locations?

Blind Barber Loyalty Members can both earn and utilize their points in Blind Barber locations when utilizing the Blind Barber App for barber services, bar orders or product purchases.

How do I cancel my Blind Barber Loyalty Program membership?

You can cancel your Blind Barber Loyalty Account at any time by emailing us at [email protected]